Non-structured client side post & record type recognition.
Enter content into this textarea. It recognizes Link Posts, Polls, Contact, Account, and Opportunity
Both Service and Sales users heavily rely on note taking while on the phone or in the field. Instead of laboring over converting their messy notes into valid record fields, a Lantern notes widget would do the grunt work for them.
Often times a text post is accompanied by record creation. We could save a step by suggesting appropriate record creation from the text post or from a bulk copy/paste of notes. Additionally, users could type naturally structured sentences to post polls or share links with collegues.
Whether it's a chat with a visitor in Service Cloud Live Agent or a chat with a peer on chatter chat, it would be nice to have record or post creation extracted from the transcript and one click away.