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App Builder
Drag-and-drop building blocks in Lightning App Builder let anyone assemble Salesforce apps fast.
Patents
Inventions from a variety of technologies and platforms.
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Desktop and mobile graphical user interface unification
Keep desktop and mobile Salesforce experiences in sync with one coherent design system.
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Display screen or portion thereof with graphical user interface
A Salesforce Lightning console layout that keeps essential customer context visible without clutter.
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Display screen or portion thereof with animated graphical user interface
An animation pattern that shows how Salesforce workspace panels slide, update, and guide the user.
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Automated software package deployment
Push Salesforce updates through environments with an automated deployment pipeline.
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Graphical user interface management for different applications
A framework for sharing layouts and components so Salesforce apps can switch contexts seamlessly.
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Systems and methods of implementing extensible browser executable components
Plug reusable components into a browser app so teams can extend functionality without rewrites.
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Methods and systems for applying responsive design to subframes on a web page
Make embedded components resize intelligently inside any container.
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Computer implemented methods and apparatus for responding to actionable text patterns in a feed item
Spot things like case numbers in a feed and turn them into instant follow-up actions.
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Systems and methods of optimizing delivery of form factor specific content
Automatically tailor layouts so every device sees the right amount of content by measuring page density against best-practice benchmarks.
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Processing keyboard input to perform events in relation to calendar items using a web browser-based application or online service
Use keyboard shortcuts to update and manage meetings right inside the browser.
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Displaying reduced and detailed visual representations of calendar items based on mouse cursor movements
Hover over a calendar event to preview rich details before opening the full record.
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Providing a user interface for customizing state transitions of panes in a bounding window
Let users control how workspace panels expand, collapse, and snap into place.
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Computer implemented methods and apparatus for composing and batch publishing feed items in a feed-based interaction context
Draft once and push coordinated updates to multiple Salesforce feeds in a single flow.
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Systems and methods for creating custom actions
Give admins point-and-click tools to build tailored quick actions in Salesforce.
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Computer implemented methods and apparatus for managing agent workload in a customer service environment
Automatically balance customer cases across agents so workloads stay fair.
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Systems and methods for interacting with records via a publisher and an information feed
Create, edit, and track records directly from an activity feed without leaving the page.
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Systems and methods of bypassing suppression of event bubbling for popup controls
Ensure pop-up menus fire the right events even when the browser tries to swallow them.
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Systems and methods for interacting with records via a publisher and an information feed
Bring record updates, collaboration, and context into a single unified feed.
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Computer implemented methods and apparatus for providing knowledge items related to a communication
Suggest the right knowledge articles while agents compose responses.
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Computer implemented methods and apparatus for processing communications in a service environment
Route and prioritize customer communications based on context to speed up service.